Riva CRM Integration - Documentation and Knowledge Base
Knowledgebase
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NetSuite
 
folder Advanced Options & Settings
b NetSuite Error: [Code=USER_ERROR] You Must Enter at Least One Line Item for This Transaction
b NetSuite: Use Outlook Contact Links Feature to Support NetSuite-Related Contacts
b Sync Emails as NetSuite Task Activities
b NetSuite: Recurring Appointments Sync with Exchange
b Force "Employee" Matches to Have NetSuite Login Access
b NetSuite Connection Option: Enable Private Appointment Handling
b Set a Default Subsidiary for NetSuite
b Default Field Mappings for Exchange and NetSuite CRM
b Configuring Riva to Sync the NetSuite "Team Selling" Feature
b NetSuite: App.Setting to Adjust the Riva Query Record Limit
b How Riva Syncs NetSuite Contacts
b Handle Appointments Organized by Non-Users Who Become Users
b Sync Private Events from NetSuite 2013 or Higher: Riva Cloud Corporate and Riva On-Premise
b NetSuite: Enable Matching Primary and Alternate Contact Email Addresses
folder Errors & Troubleshooting
b NetSuite: INVALID_KEY_OR_REF Prevents Creating a Support Case
b NetSuite: INVALID_KEY_OR_REF Prevents Creating Account (Including a Personal Account)
b Riva Cloud Error: NetSuite: You Need a Higher Level of the 'Lists -> Events' Permission
b NetSuite: Error Syncing Multiday Exchange Appointments to NetSuite
b NetSuite Error - Missing Required Value(s), [Code=USER_ERROR] Please Enter Value(s) for: [Title]
b NetSuite Error: [Code=CONTACT_ALREADY_EXISTS] A Contact Record with This Name Already Exists. Every Contact Record Must Have a Unique Name.
b NetSuite Error: "Invalid_Key_Or_Reference" When Syncing PhoneCall from Exchange
b NetSuite error: [Code=USER_ERROR] Please enter value(s) for:
b NetSuite: INSUFFICIENT_PERMISSION with roleID() - Permission Violation: You Need the 'Lists -> Employees' Permission
b NetSuite: Insufficient permissions for the NetSuite Webservice Call
b NetSuite: "Lists ->" Permission Errors
b NetSuite: Error - Only One Request May Be Made Against a Session at a Time
b Netsuite: Invalid Login. Customer Access Is Disabled
b NetSuite Poll Error - [Code=USER_ERROR] You Cannot Perform This Search, Because You Do Not Have Permission to Access Employee Data
b NetSuite Poll Error - Insufficient Permission, [Code=INSUFFICIENT_PERMISSION] Permission Violation: You Need the 'Deleted Records' Permission to Access This Page
b NetSuite Error - Not Allowed to Create Contact XXX Without Company, Because in the Next Sync Cycle, It Will Be Deleted by AssignedTo Sync Due to Owner Check
b NetSuite: [Quote] Error - [Code=USER_ERROR] Could Not Calculate Cost for the Selected Realtime Rate. Destination Country Code Missing or Invalid.
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