NetSuite 2019.1 Two-Factor Authentication (April 8, 2019)

Article ID: 1891
Last updated: 03 Apr, 2019

Starting on April 8, 2019, the release date of NetSuite Version 2019.1, NetSuite will require the use of two-factor authentication (2FA). 2FA requires Token Based Authentication (TBA) on all login sessions using Administrator and Full Access roles in production accounts. This requirement applies to your Riva for NetSuite implementation.

If you are using 2FA in NetSuite and have already configured Riva to use TBA, Riva is properly configured for 2FA and nothing additional is required on your part.

If you have NOT yet enabled and configured TBA for your instance of Riva for NetSuite, follow these steps:

  1. In NetSuite, set up Token-Based Authentication.

    For instructions, see Perform the TBA setup tasks.

  2. In Riva, do as follows:

    If you need assistance, contact the Riva Success Team.

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Article ID: 1891
Last updated: 03 Apr, 2019
Revision: 3
Views: 819
Comments: 0
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folder Riva On-Premise - CRM Sync -> Manage Riva On-Premise (Admin Guides) -> CRM Systems -> NetSuite CRM
private Riva Cloud - CRM Sync -> Already Started -> Manage Your CRM for Riva -> NetSuite

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