Riva CRM Integration - Documentation and Knowledge Base

NetSuite Error - Missing Required Value(s), [Code=USER_ERROR] Please Enter Value(s) for: [Title]

Article ID: 1376
Last updated: 20 Oct, 2016


When Riva Cloud or Riva On-Premise attempts to create an item in NetSuite and a mandatory field cannot be filled in, Riva outputs a sync error.


[Opportunity] Error - Missing required value(s), [Code=USER_ERROR] Please enter value(s) for: Subsidiary: Quote for 500 licenses

Explanation of Example

This error indicates that Riva cannot create an opportunity in NetSuite because Subsidiary is a mandatory field for the subject Quote for 500 licenses.

Solution for the Example

Locate the Subsidiary ID in NetSuite, and update the CRM connection for Riva. See Set a default subsidiary for NetSuite.

Applies to

  • Riva Cloud for NetSuite
  • Riva On-Premise 2.4.30 or higher for NetSuite.

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Article ID: 1376
Last updated: 20 Oct, 2016
Revision: 13
Views: 5595
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