Documentation and Knowledge Base :: Riva CRM Integration - Errors & Troubleshooting

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Errors & Troubleshooting

NetSuite: INVALID_KEY_OR_REF Prevents Creating a Support Case

NetSuite: INVALID_KEY_OR_REF Prevents Creating Account (Including a Personal Account)

Riva Cloud Error: NetSuite: You Need a Higher Level of the 'Lists -> Events' Permission

NetSuite: Error Syncing Multiday Exchange Appointments to NetSuite

NetSuite Error - Missing Required Value(s), [Code=USER_ERROR] Please Enter Value(s) for: [Title]

NetSuite Error: [Code=CONTACT_ALREADY_EXISTS] A Contact Record with This Name Already Exists. Every Contact Record Must Have a Unique Name.

NetSuite Error: "Invalid_Key_Or_Reference" When Syncing PhoneCall from Exchange

NetSuite error: [Code=USER_ERROR] Please enter value(s) for:

NetSuite: INSUFFICIENT_PERMISSION with roleID() - Permission Violation: You Need the 'Lists -> Employees' Permission

NetSuite: Insufficient permissions for the NetSuite Webservice Call

NetSuite: "Lists ->" Permission Errors

NetSuite: Error - Only One Request May Be Made Against a Session at a Time

Netsuite: Invalid Login. Customer Access Is Disabled

NetSuite Poll Error - [Code=USER_ERROR] You Cannot Perform This Search, Because You Do Not Have Permission to Access Employee Data

NetSuite Poll Error - Insufficient Permission, [Code=INSUFFICIENT_PERMISSION] Permission Violation: You Need the 'Deleted Records' Permission to Access This Page

NetSuite Error - Not Allowed to Create Contact XXX Without Company, Because in the Next Sync Cycle, It Will Be Deleted by AssignedTo Sync Due to Owner Check

NetSuite: [Quote] Error - [Code=USER_ERROR] Could Not Calculate Cost for the Selected Realtime Rate. Destination Country Code Missing or Invalid.

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