In Riva Cloud or Riva On-Premise, the following error may appear in the sync logs when Riva is attempting to create a quote in NetSuite.
[Quote] Error - [Code=USER_ERROR] Could not calculate cost for the selected Realtime rate. Destination country code missing or invalid.
The contact has no address or has an invalid address in NetSuite.
Article ID: 1959
Last updated: 12 Aug, 2019
Also listed in
Riva On-Premise - CRM Sync -> Manage Riva On-Premise (Admin Guides) -> CRM Systems -> NetSuite CRM -> Advanced Options & Settings