Documentation and Knowledge Base :: Riva CRM Integration - Exchange 2003 (MAPI)

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Exchange 2003 (MAPI)

Prepare for a Riva Server Direct MAPI Exchange Connection

Prepare for a Riva Server - Outlook Profile MAPI Exchange Connection

Prepare the Exchange Mailbox for the Riva Connection User

Testing the Exchange Connection Account

Create and Test a Direct MAPI Connection

Create and Test an Outlook Profile MAPI Connection

Riva Sync Service: Install or Reinstall; Configure Properties

Does Outlook 2003 Profile Cached Mode Need to Be Disabled for Target User Outlook Profiles?

FolderID Scan and Compare Procedure for Upgrading/Migrating Exchange Mailboxes

Current issues with Microsoft Exchange ActiveSync and third-party devices

Advanced Options & Settings

Advanced Settings for Apple, Android, BlackBerry, and Other ActiveSync Mobile Devices

Private Appointments Handling

Prevent Syncing New Contacts Marked as Private to CRM

Changing "Processing Complete!" SmartConvert Category Name and Color

Custom Option to Set a Hard Start Date for Appointment Sync

Advanced Options to Control Riva Delete Polls for CRM Data

Prevent Syncing Private, Sensitive, or Restricted Meetings

Custom Option to Flag New Riva Quick Summary Emails as Read After Syncing Them

Ignore Closed Contacts for Email and Calendar Matching

Errors & Troubleshooting

Error: Unable to Connect to Remote Exchange Server with Given Credentials

Changing Password for Riva Connection to Exchange or Office 365

Error in IMsgServiceAdmin.GetProviderTable: MAPI_E_NOT_FOUND

MAPI_E_FAILONEPROVIDER error - Riva MAPI connections

Error: WSAECONNRESET Error When Testing User Impersonation

Error synchronizing to Exchange: "Full Access Permissions"

Solution for CRM Agent Service for Exchange Stops Unexpectedly

Solutions for: CRM Agent Service Keeps Stopping

Exchange MAPI Errors: MAPI_E_NOT_ENOUGH_MEMORY and MAPI_E_TOO_BIG

Sync Error: Unable to access shared mailbox of target user

Unable to establish MAPI connection for Outlook Profile User

Resolve "MAPI_E_NOT_INITIALIZED (0x80040605)" errors

How to reconfigure Riva after Exchange Server crash

Impersonation Test Error: Riva Cannot Resolve Mailbox of Target Users

Resolve Outlook Mailboxes "Over Limit" Due to Overly Large Mass of Attachments

Error during sync for MAPI - Error in IMsgStore::OpenEntry - MAPI_E_NOT_FOUND

MAPI Connection Error: Could not retrieve PR_SERVICE_UID of the MSEMS service

Error: Unable to initialize: No mailbox with such guid

Current issues with Microsoft Exchange ActiveSync and third-party devices

MAPI initialization error: System.Runtime.InteropServices.COMException (0x80004005)

MAPI Error: "Error Occurred Retrieving SOURCE_KEY Property"

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