Riva Manager Application: Overview - Riva 2.4.52 or Higher

Applies to...

The Riva Manager is the Windows application that is used to configure and manage the Riva On-Premise server.

The following table displays a screen shot of the Riva Manager application's main menu and provides information on what you can use the menu items for.

Main Menu	Use This Menu Item	To
	Add Email	create a connection to an email system.1
	Add CRM	create a connection to a CRM.1
	Add Other	create a connection group or some other special item.
	Add Policy	create a Riva synchronization policy.2
	Service Monitor	open the Riva Service Monitor.
	Licensing	view the licensing details and refresh a license, activate a license, or request a license.
	Support	contact the Riva Success Team on a Support Request form or generate a package for technical support.
	Tools	choose from a variety of functionalities.
	About Riva	view the About Riva window: it displays the version number and which modules are installed.3

Tools Accessed from the Tools Main Menu Item

• Check for Updates. — With this tool, you can update the Riva server installation to the latest available release or to an interim build.
• Configure Web / HTTP Proxy.
• Set Logging Level.
• Configure Remote Management.
• Default Persistent Connection Credential Encryption.
• Configure Performance Counters.
• Change Entry Configuration.
• Edit Onboarding Chain.
• Define Global Execution Thread Limit. — This tool is used to control the concurrent syncing of users specifically at the Riva-server level.
• Import Migration Package.
• Manage User Exclusivity. — See Prevent every Riva user from syncing in more than one policy.

Tips

1. To edit an existing connection, double-click it in the right pane of the Riva Manager application.

2. To edit an existing sync policy, double-click it in the right pane of the Riva Manager application. For other sync policy management tasks, see Manage Riva sync policies.

3. Tip for advanced users or when instructed to do so by Riva personnel. From the About Riva window, you can access the Riva installation folder in Windows Explorer. To do so: In the top right corner of the About Riva window, double-click the Riva version number.

Applies to

• Riva 2.4.52 or higher.
• In Riva 2.4.50 and 2.4.51, the UI described in this article is available and is referred to as the New UI.
  To access the new UI from the Classic UI of Riva 2.4.50 and 2.4.51:
  • In the Riva Manager application, on the horizontal menu bar, select Tools, and then choose Try New UI.
  For information on the main menu used in the Classic UI, see Riva Manager application overview - Riva 2.4.51 or earlier.