Riva Manager Application: Overview - Riva 2.4.51 or Earlier

Applies to...

The Riva Manager is the Windows application that is used to configure and manage the Riva server. For example, the following tasks can be completed with this application:

• Create and manage connections to supported email and CRM systems.
• Create and manage Riva synchronization policies.
• Request and apply a Riva server license.
• Request support for a technical issue or to recommend an enhancement.
• Upgrade the installed Riva server to the latest public version or a development (interim) version.

The Riva Manager menu bar has the following menu items:

• Home: Displays a page to apply the trial license application key.

• Setup: Used to create and manage connections to the target systems.

• Policies: Used to create, modify, duplicate, enable, or disable sync policies or save them to .zip files.

• Request License: Starts a wizard to create and submit an online or manual request for trial or purchase licenses.

• Request Support:

  • In Riva 2.4.43.38094 or higher, opens the Riva On-Premise Support Request form.
  • In Riva 2.4.43.37990 or earlier, activates a wizard to submit an online support request. The wizard was retired in Riva 2.4.43.38094.
     

• Check for Updates:

  • Provides the ability to update the Riva server installation to the latest available release or to an interim build.
  • In Riva 2.4.43 or earlier, Check for Updates is available on the menu bar, as shown on the screen shot. It is also available after selecting the Tools menu item.
  • In Riva 2.4.44 or higher, it is available only after selecting Tools.
     

• Tools: (Available in Riva 2.4.42 or higher.)

  • Check for Updates.
  • Configure Web / HTTP Proxy.
  • Set Logging Level.
  • Configure Remote Management. For the correct instructions, select the version that you are using:
    • Riva 2.4.44 or higher.
    • Riva 2.4.42 or 2.4.43.
    • Riva 2.4.41.
  • Default Persistent Connection Credential Encryption.
  • Configure Performance Counters. (Riva 2.4.43.37367 or higher.)
  • Change Entry Configuration. (Riva 2.4.43.36245 or higher.)

Applies to

• Riva 2.4.49 or earlier.
• In Riva 2.4.50 and 2.4.51, the UI described in this article is referred to as the Classic UI.
  Notes:
  • In Riva 2.4.50 and 2.4.51, it is also possible to use a new UI. The new UI is documented in the Riva Manager application overview - Riva 2.4.52 or higher.
  • In Riva 2.4.52 and higher, only the new UI is available.