Upgrade Riva On-Premise to the Latest Public Release

Upgrading to the Latest Public Release

To use the procedure in this article, the following requirements must be met:

• Riva 2.4.31 or higher is currently installed. (To know which version is installed, see Determine which Riva On-Premise version is installed.)
• The Riva server has access to the internet.
• The firewall allows communications with Check for Updates.

If any requirement is not met, contact the Riva Success Team, who will either

• Perform the upgrade for you or
• Provide you with the information to manually update Riva.

To update Riva to the latest public release:

1. Start the Riva Manager application.

2. On the menu bar, select Check for Updates.

   If you do not see Check for Updates, select Tools and then select Check for Updates.

   Either way, on the menu that appears, select Automatic Update (Online).

3. If the update fails at this point or later in this procedure, see What to do if the online update fails.

4. In the Internet Connection window, select Yes.

5. If an Update Available window appears, select Yes.

6. In the Download Successful window, take note of the version number, and select OK.

7. Close and restart the Riva Manager application.

8. Check the version of Riva currently installed, and verify that the version number matches the one you took note of.

9. Select OK.