For Riva Cloud and Riva On-Premise 2.4.41 or higher. Details.
A connection group is a list of all the email or CRM connections to be used for a Riva sync policy.
When Riva starts to synchronize, the first connection in the connection group is accessed. If a user cannot be found on the first connection in the group, Riva tries the next connection identified in the group.
In Riva Cloud and Riva On-Premise 2.4.44 or higher, it is possible to randomize the order in which the connections of the connection group are used. The purpose is to distribute the load over multiple connections.
Article ID: 1435
Last updated: 14 Jun, 2021
Also listed in
Riva On-Premise - CRM Sync -> Get Started with Riva On-Premise -> Deploy Riva On-Premise -> Step 2 - Install -> Create Email Connections