Riva CRM Integration - Documentation and Knowledge Base

Riva Manager Application: Overview - Riva 2.4.51 or Earlier

Article ID: 788
Last updated: 26 Nov, 2020

Applies to...

The Riva Manager is the Windows application that is used to configure and manage the Riva server. For example, the following tasks can be completed with this application:

Riva On-Premise. The main menu bar is just below the Riva logo.

The Riva Manager menu bar has the following menu items:

  • Home: Displays a page to apply the trial license application key.

  • Setup: Used to create and manage connections to the target systems.

  • Policies: Used to create, modify, duplicate, enable, or disable sync policies or save them to .zip files.

  • Request License: Starts a wizard to create and submit an online or manual request for trial or purchase licenses.

  • Request Support:

    • In Riva or higher, opens the Riva On-Premise Support Request form.
    • In Riva or earlier, activates a wizard to submit an online support request. The wizard was retired in Riva
  • Check for Updates:

Applies to

  • Riva 2.4.49 or earlier.
  • In Riva 2.4.50 and 2.4.51, the UI described in this article is referred to as the Classic UI.

Article ID: 788
Last updated: 26 Nov, 2020
Revision: 7
Views: 4597