Riva CRM Integration - Documentation and Knowledge Base
Licensing
Request and Activate a License for Riva On-Premise
This article discusses how to request and implement licenses for the Riva On-Premise server. Riva license modes; When to request a license; How is the Riva On-Premise server licensed; How to request a license; How to activate a...
Troubleshooting SessionID Errors When Extending a Trial Licence in Riva On-Premise
Audience: Riva On-Premise administrators. Issue When generating a licence extension in Riva On-Premise, the wizard may return the following error: Unable to generate licence for selected domains. Please verify your connection...
Request and Activate a License: Riva On-Premise for GroupWise
This article discusses how to request and implement licenses for Riva On Premise Server for GroupWise. This article covers: When to request a license How is Riva Server for GroupWise licensed How to request a license for an...
Verify and/or Refresh the Number of Riva Licenses
Understanding Licensing: Riva is licensed by the number of syncing mailboxes. In Riva 2.4.48 or higher, it is possible to refresh the license count by releasing inactive licenses. To confirm and/or refresh the license status of...