Documentation and Knowledge Base :: Riva CRM Integration - Errors & Troubleshooting

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Errors & Troubleshooting

Fix for Default Country Code [or State Code] Not Valid

Fix for Could Not Update State or Country Code with Invalid Code

Salesforce: INVALID_LOGIN Error "Invalid username, password, security token; or user locked out"

Fix in Salesforce for [Contact] Poll Error - INVALID_TYPE: sObject type 'EntitySubscription'

Fix in Salesforce for [Task] Poll Error - INVALID_TYPE: sObject type 'TaskRelation'

Salesforce Error "Too Many Fields Detected: Size Cannot Be Less Than or Equal to Zero"

Salesforce Users Receive Multiple Notification Emails after Riva Syncs Emails into the CRM

Duration must be between 0 and 1440 minutes - Salesforce Error - [FIELD_INTEGRITY_EXCEPTION]

Salesforce Error FIELD_CUSTOM_VALIDATION_EXCEPTION — How to Update the Validation Rule

Example of Calculating Daily Salesforce API Call Consumption by Riva

Salesforce Error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY

Salesforce: Set Related (Linked) Contacts on Events as Additive Only

Salesforce: Adjust Riva Query Retrieve Size Limit

Fix for [Contact] Error - Error Occurred Updating Item: [FIELD_INTEGRITY_EXCEPTION]

Salesforce: [STORAGE_LIMIT_EXCEEDED] Storage Limit Exceeded

Salesforce Error: Ignoring Item Change Due to Error: Please Ensure That the User Has Create Permissions

Ensure That Refresh Token Policy Is NOT Set to "Immediately Expire Refresh Token"

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