In Riva Cloud or Riva On-Premise, the logs may contain the following error:
[STORAGE_LIMIT_EXCEEDED] storage limit exceeded
The error originates from the Salesforce Web API. It means that the data storage allocated by Salesforce has exceeded its maximum limit.
Types of Salesforce storage available:
To check the available storage size:
For more information on Salesforce storage, see Data and file storage allocations.
To resolve this error:
Article ID: 1939
Last updated: 03 Jul, 2019
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Riva On-Premise - CRM Sync -> Manage Riva On-Premise (Admin Guides) -> CRM Systems -> Salesforce -> Errors & Troubleshooting