GoldMine: query failed due to date-time format - corrected issue with mismatched date/time format.
NetSuite: Advanced Option to enable/disable partner/vendor contact sync - added advanced option for sync policy of NetSuite connection to enable or disable contact sync to NetSuite partners and vendors. Refer to "How Riva syncs Netsuite contacts" for details.
NetSuite: Enabled sync of contacts to Customer Subsidiary - if NetSuite subsidiaries feature is enabled, Riva can sync contacts to Customer Subsidiary.
NetSuite: AssignTo sync failed - corrected issue with AssignTo sync failure displaying "Error occurred creating item: [Code=UNEXPECTED_ERROR]" in crmex-log files.
NetSuite: Corrected Soap error - corrected issued causing "Soap error occurred with error code WS_CONCUR_SESSION_DISALLWD" in the crmex-log files.
Oracle On Demand: Contacts / attendees not owned by user are not syncing - corrected issue with contact filter by ownership not syncing all matching contacts. Added advanced option to set ownership filter to include ownership + contact team. Contact Riva support to implement this advanced option.
Oracle On Demand: Appointments synchronized from Exchange to Oracle show up one hour off in Oracle - corrected this timezone issue for users in Finland (UTC +2).
Sugar: multi day appointment duration was not set correctly - corrected issue with Riva not setting duration for multi day appointments correctly.
Exchange/Outlook Specific Enhancements / Fixes
No changes or enhancements
GroupWise Specific Enhancements / Fixes
Sync Policy edit window not showing all settings or options - corrected bug for Address Book page settings and options not being displayed when creating the GroupWise sync policy.
Noticeable Fixes or Sync Workflow Changes
Error categories on recurring appointments trigger perpetual update loop - Fixed bug that ignored privilege exception handling errors on recurring appointments forcing Riva to always try to resync all appointments in a recurring series.
Riva CRM Monitor Application
CRM Monitor sort order not toggling - corrected issue with the sort order not toggling properly when column headers in "Errors" page are clicked.
CRM Monitor hiding control panel if agent not detected - corrected issue so that the control panel in the CRM Monitor application will always display, even if CRM Agent service is not detected.
CRM Monitor for GroupWise not always displaying buttons - corrected issue to ensure that "Stop" "Start" and "Restart" buttons are always visible.
Riva SSO Provider for Salesforce.com
No changes or enhancements
Special options that can be enabled by Omni Professional Services
Updating Riva CRM Integration Server
Recommended Update Procedures: Customers can upgrade their Riva CRM Integration Server server using the "Check for Updates" feature which can be configured to support proxy authentication environments.