If your organization has multiple Riva Cloud accounts for multiple environments or business units and you wish you didn’t have to log on and off the various accounts to manage the users — this article is for you.
The Riva Success Team can set up one of your accounts as a parent account. In the parent account's User Manager, you will be able to add all your Riva Cloud accounts and you will be able to manage them from the users' page.
Requirement: Your Riva Cloud subscriptions must use enterprise impersonation.
After adding sub-accounts and users, you can view or search for any sub-account.
To see or search for users in a sub-account, impersonate the sub-account. To manage a user, impersonate the user.