Manage Your Account
Admin Guide: Manage Your Riva Cloud Account
Riva Cloud admin users for COMPANY and CORPORATE subscriptions can manage their Riva Cloud subscription details. Account Summary. Data residency region, configuration pod, and mode. Contact information. Security. Billing...
Manage Multiple Riva Cloud Accounts on One Page
If your organization has multiple Riva Cloud accounts for multiple environments or business units and you wish you didn’t have to log on and off the various accounts to manage the users — this article is for you. Contents: ...
Order a Paid Riva Cloud Subscription
To order a paid subscription: Method #1: To purchase a subscription directly from the Riva Cloud account, select Purchase Now. Method #2: Call our Riva Success Team, and speak to a representative. Look up our team hours and...
Setting the Payments Methods
The online payment method provides a secure method of accepting credit card payments that will be billed monthly or annually. The online payment portal accepts Visa and MasterCard. Alternatively, you can use the credit card authorization...
Secure Passwords for Riva Cloud
For a secure Riva Cloud password, the following is required: 8 or more characters, At least one lower case letter [a-z], At least one upper case letter [A-Z], At least one number [0-9], and At least one symbol...
Sync Metrics in Riva Cloud, Including Doughnut Charts
In Riva Cloud, the Metrics page displays two groups of values related to the sync. Groups ⇒ Table near the top Doughnut charts near the bottom Metrics Active users. Users with errors. Total items...
Security, Configuration, and Subscription Audit Summary: Riva Cloud
Audience: Riva Cloud Corporate or Company admin users and self-administered Riva Cloud Company users. The Riva Cloud Audit Summary lists security events, configuration adjustments, and/or subscription changes that have occurred or...
Riva Cloud SAML Login Configuration
You can use SAML for authentication when logging in to Riva Cloud. To configure SAML login authentication to Riva Cloud: On your identity provider, create an application. In Riva Cloud, enter the SAML login authentication...


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