Restore Riva Lost & Found Items

If a configuration error or other error causes Riva to move items to a Riva Lost & Found folder, selecting the Restore Lost And Found Items re-initialization option returns the items to their original location.

By default, if multiple Riva Lost & Found folders are detected, Riva processes only the latest folder.

To make Riva process multiple folders:

• Apply the following advanced option to the Exchange connection:

  Sync.Ex.MaxLostAndFoundFoldersToSearchFor = [the maximum number of Lost & Found folders to process.]

  This option affects only the users selected for a Restore Lost And Found Items re-initialization.

Applies to

• Riva On-Premise 2.4.40 or higher.