Article ID: 1397
Last updated: 09 Sep, 2019
If a configuration error or other error causes Riva to move items to a Riva Lost & Found folder, selecting the Restore Lost And Found Items re-initialization option returns the items to their original location. Caution: Depending on how the sync policy is configured, this option may create duplicates in the CRM. Before selecting this re-initialization option, contact the Riva Success Team.
By default, if multiple Riva Lost & Found folders are detected, Riva processes only the latest folder. To make Riva process multiple folders:
Applies to
Article ID: 1397
Last updated: 09 Sep, 2019
Revision: 5
Views: 8096
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