Salesforce has announced that it is disabling TLS 1.0 in the first quarter of the calendar year 2016 and that organizations and application providers must prepare accordingly.
Required Actions for Riva Cloud
No action is required on your part.
Required Actions for Riva On-Premise
What does this mean to you?
In order to use TLS 1.2 or TLS 1.1, use Riva 2.4.38 or higher in combination with the Microsoft .NET 4.5 framework.
Critical note: Riva support for TLS 1.2 and 1.1 has a minimum requirement of Windows Server 2008 R2. We recommend using the most recent supported Windows Server.
Riva does not support the following operating systems, which do not support TLS 1.2 or TLS 1.1: Windows 2003 and Windows XP.
The Salesforce Advisory
Article ID: 1368
Last updated: 08 Aug, 2018
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Riva On-Premise - CRM Sync -> Manage Riva On-Premise (Admin Guides) -> CRM Systems -> Salesforce -> Archive