Riva CRM Integration - Documentation and Knowledge Base
Archive
Private Appointments Sync Fails from Exchange to Salesforce - [FIELD_INTEGRITY_EXCEPTION] Error
What this article describes is no longer an issue. That is why it is now in the Archive category. Customer reported that trying to sync an appointment created in Outlook and marked as "Private" displays [FIELD_INTEGRITY_ERROR] errors...
Salesforce Support for TLS 1.0 Ends in Q1 2016
Salesforce has announced that it is disabling TLS 1.0 in the first quarter of the calendar year 2016 and that organizations and application providers must prepare accordingly. Required Actions for Riva Cloud No action is required on...
Riva Provision for: www.salesforce.com API Endpoint Will Be Retired on January 1, 2016
Salesforce has recently announced the retirement of www.salesforce.com as an API endpoint on January 1, 2016. What Does This Mean to You? This affects the host URL that is saved in the Riva connection to Salesforce. If...