Riva CRM Integration - Documentation and Knowledge Base
Installation Guide - Connector
Installation Guide - Deploying Riva Connector
DOCUMENTATION NOTICE This document is intended as a reference for clients who are working with our professional services team. Follow the instructions with care. This applies to Riva for Domino/Lotus Notes. Ensure that the...
Create and configure 'Riva Connector' application
To create and configure the Riva Connector application: Add a new application based on the Riva Connector template. Verify that the Riva Connector application was successfully added by browsing to the file. Grant...
How to Sign a Database?
After downloading the Riva Connector application template, it must be signed before deploying. To sign the database: In the IBM Domino Administrator, select the Files tab, and browse to the Riva Connector template file. ...
How to fix database needing consistency check?
After downloading the Riva Connector application template, it may be required to perform a consistency check. Symptom If the following message is seen, perform the following action: Unable to locate database [SERVER NAME]...
Creating the Domino 'Connector Service User'
The following steps describe how to add the connector service user to an existing Domino environment. This service user will be used to authenticate and synchronize data on behalf of the configured users. To add the connector service...
Assign per-User Permissions to 'Connector Service User'
For every user that will be synchronized, ensure that the minimum security access control is provided. The 'Connector Service User' requires the following permissions as the minimum subset: Access: Editor with “Delete documents”,...
Upgrade Guide - Upgrading Riva Connector
DOCUMENTATION NOTICE This article is meant to be used as a reference for clients who are working with our professional services team. Please follow the instructions with care. Applies to: Riva for Domino and HCL Notes (formerly...
SmartCloud Notes: Assign Permissions for Mail File Access
For every target mailbox that will be synchronized, ensure that the minimum security access control is provided. For SmartCloud Notes, the Domino server that is hosting the Riva Connector requires the following permissions as the...