Riva CRM Integration - Documentation and Knowledge Base

Sync Modified SAP Hybris Sales Account Address to Contacts

Article ID: 1640
Last updated: 06 Jun, 2018

(Riva On-Premise or higher.)

When synchronizing contact changes, by default, changes to the accounts are not synchronized. If the account's address is modified, the related contact records are not reported as modified by SAP Hybris Sales (SAP C4C).

To sync a modified SAP C4C account address to the account contacts in the email system:

SAP Hybris Sales account addresses that have been modified since the last sync will be synced to the corresponding email system contacts.

To sync modified account addresses that were missed before setting the advanced options:

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Article ID: 1640
Last updated: 06 Jun, 2018
Revision: 6
Views: 4162
Comments: 0