Riva CRM Integration - Documentation and Knowledge Base
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CRM Systems
Understand Riva Impersonation Models
To synchronize multiple users from a single Riva connection and to avoid having to create individual user connections with individual passwords and sync policies in Riva, a configuration option called “Impersonation” is available. ...
Is the Connection User Dedicated for Sync?
In Riva 2.4.46 or higher, the following check box is available for selection for all supported CRMs except GoldMine: Is the Connection User Dedicated for Synchronization: Requirement for selecting the check box. What are the...