In the Riva Manager application and Riva On-Premise documentation, both terms are used interchangeably.
These advanced options are made available for a number of reasons:
There are multiple ways to set an option:
Note: Because there is a distinct sync policy wizard and edit window for every supported email system, options specific to an email system are configured in the sync policy.
An advanced or custom option has two components:
Sync.Crm.EmailFields.Contact = "Email,Email2,Email3" is the complete option.
This procedure applies to Riva On-Premise 2.4.43 or higher.
For Riva 2.4.42 or earlier, see Configure options in Riva 2.4.42 or earlier.
The changes made to the advanced or custom options take effect as follows:
Applying an advanced or custom option to a sync policy affects all the data that Riva syncs afterwards.
To apply the advanced or custom option to previously synced data, the users need be re-initialized. For instructions on selecting the correct re-initialization option, see Manage syncing users and re-init options for sync policies.
No legacy GroupWise support for advanced or custom options: