Riva CRM Integration - Documentation and Knowledge Base

GoldMine: Syncing GoldMine-Created Events to Exchange

Article ID: 1151
Last updated: 25 Oct, 2022
  • By default, in Riva On-Premise 2.4.39.21599 through 2.4.45, GoldMine-created "Events" are not synced. This article describes how to configure Riva to sync those events.
  • By default, in Riva 2.4.46 or higher, GoldMine-created events are synced.

GoldMine-created events are single- or multi-day calendar items that are created on the dbo.CAL table with a DURATION set that represent the number of days of the Event.

Configuring Riva 2.4.39.21599 through 2.4.45 to Sync GoldMine-Created Events to Exchange

It is possible to configure Riva 2.4.39.21599 through 2.4.45 to synchronize GoldMine-created events to Exchange as single- or multi-day "All Day Events", with Show As: Busy, depending on the number of days set in GoldMine. Updates work bi-directionally, as long as the All Day Event check box remains selected for the calendar item in Exchange. If the check box is cleared, errors are issued for that calendar item in the Riva Service Monitor and in the log files.

To sync GoldMine-Created events to Exchange:

Note: If you need to stop syncing GoldMine-created events to Exchange, set the option to True.

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Article ID: 1151
Last updated: 25 Oct, 2022
Revision: 21
Views: 1512
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