The Riva GroupWise Enterprise Connection 2014 connection type needs to use a GroupWise 2014 generated trusted application key to provide the Riva GroupWise connection user account with full access to the user mailboxes.
The Riva GroupWise Connection wizard to create a GroupWise trusted application key is not compatible with GroupWise 2014. Riva admins must manually create a GroupWise 2014 trusted application key using the GroupWise 2014 Admin Web Console.
Create a Trusted Application Key by Using the GroupWise 2014 Admin Web Console
To create a new trusted application key
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Log in to the GroupWise 2014 Admin Web Console as an admin user.
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In the main Administration navigation column, select System, and select Trusted Applications.
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In the Configure Trusted Applications window, select Create.
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In the New Trusted App Key window, complete the form, and select OK.
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In the New Trusted App Key window, select Export. In the Opening... window, select Save file, and select OK to save the .txt file.
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Edit the key file file you just created …
... to show the key name and key value:
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Save the file.
It will be used when the Riva Enterprise GroupWise connection is created.
