GoldMine notes are HTML-formatted. Some customers have reported Outlook formatting issues when looking at notes that had been synced from GoldMine to Exchange.
Apply Custom Option
Riva 2.4.33+ includes a custom option that recognizes the HTML formatting of GoldMine notes and syncs the content so that it is properly displayed in Outlook.
To apply the option: Apply this option edit the GoldMine connection advanced custom options, and apply the following custom key and value:
"Exchange.BodyType.Html" = "true"
Article ID: 900
Last updated: 23 Jun, 2015