The NetSuite connection supports user credentials and token-based authentication. You can switch from one to the other by selecting or clearing a check box.
To create and edit a NetSuite CRM connection in Riva Cloud:
If Team Selling is enabled in NetSuite, Riva must also be configured to support this feature.
To enable Riva support of team selling:
By default, Riva is configured to sync contacts to customers (both individual and company), vendors, and partners.