Documentation and Knowledge Base :: Riva CRM Integration

Knowledgebase

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Sub Categories

Manage Your Account

View the account summary. Change the Admin user password. Increase or decrease the number of licensed users. And more.

Manage Your Connections

Manage CRM or email connections: change a password, test a connection, and more.

Manage Your Sync Policy

Enable, disable, or edit a sync policy. View the sync logs. Request a sync cycle. And more.

Manage Users

Add or remove a user. Enable or disable a user's sync. Change a user's password. And more.

Manage Your CRM for Riva

Advanced options and settings to enhance the Riva sync of your CRM. Troubleshooting of and solutions for possible sync errors.

Manage Your Email System for Riva

Advanced options and settings to enhance the Riva sync of your email system. Troubleshooting of and solutions for possible sync errors.

Troubleshooting (Includes Monitoring)

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Riva Cloud Support and Professional Services

Riva Cloud licenses include access to technical support. This article defines what is included in "technical support" and what services are available as billable "professional services". Technical Support Your Riva Cloud purchase...

Priority Enterprise Support

Priority Enterprise Support is available as a paid service. Priority Enterprise Support includes: Preferred Enterprise support during standard support hours Immediate after-hour support for critical issues* After-hour support for...