Riva CRM Integration - Documentation and Knowledge Base
Manage Disaster Recovery Procedures
Back Up Transaction Files When User is Not Being Synced
An external backup process would have difficulty avoiding copying the transaction files while Riva is syncing a user. By using the Sync.Crm.TransactionBackup custom options, you can configure Riva to copy the transaction files to the...
Riva On-Premise Backup and Disaster Recovery Strategy
Recovering from a crash of the Windows system hosting a Riva On-Premise server requires implementing a disaster recovery strategy that includes a backup schedule and a disaster recovery plan. Note: The information in this article is...
Implement Riva Disaster Recovery Procedures
Riva On-Premise now offers the ability to deploy a passive-passive fail-over Riva server to facilitate recovering from a crash of the Windows system that hosts a Riva On-Premise primary server. The Riva disaster recovery (DR) strategy...
Optimize Backups of Riva Transactions Metadata Files
(Riva On-Premise 2.4.44.34991 or higher.) Riva can be configured to produce an incremental backup of the transactions metadata files at a frequency that meets the recovery point objective (RPO). Note: The Riva backup process...