Riva CRM Integration - Documentation and Knowledge Base
GoldMine
Create, Test, and Edit a GoldMine CRM Connection
Requirement: A connection to GoldMine that uses the credentials of a master account that can impersonate into the target GoldMine user accounts. To create, test, and edit a GoldMine connection with Riva: Prepare the Riva server...
How Riva Synchronizes GoldMine Contacts to Exchange
Contents (Confirmed with Riva version 2.4.39.21599 and GoldMine 2014.1.0.468.) Background information. Contact sync options in the GoldMine connection. Sync phone number extensions. Background Information Before reading about...
Fix for Errors with Connections and Sync to GoldMine 9.2
Issue Riva connections to GoldMine 9.2 may experience the following critical error: GoldMine 8.x or 9 upgraded to GoldMine 9.2. After GoldMine is upgraded to version 9.2, when the Riva sync service tries to connect to GoldMine, the...