Common Errors
Items That Were Previously Synced and Then Deleted Will not Resync in Email
Issue Riva displays the following error: Skipped Appointment in [Exchange, Google, or IBM Notes] - Skipping detected CRM change for a deleted or declined appointment that originated in [Exchange, Google, or IBM Notes]: Cause This...
Error: Unable to Handle the Existence of Previous Items During First Sync. (Categories: CRM Name.)
Issue When adding a new user to the synchronization policy, the following error is seen in the service monitor or logs: Unable to handle the existence of previous items during first sync. (Categories: CRM Name) Cause This...
Domino Query Error "The full text index for this database is in use" While Accessing names.nsf
For large deployments that have many thousands of users, the frequency at which the public address book, names.nsf, is modified can cause the indexing services to run very frequently when the full text index settings are set to...
Error: "Source DB Does Not Exist."
Issue After the addition of a new user to the synchronization policy or the execution of an advanced connection test, the following error appears in the service monitor or logs. Source DB does not exist. Cause This error...
[ServerError] [Error.DominoUtilityWebServices.classDbSearch] 117, 6, Overflow
Issue [ServerError] [Error.DominoUtilityWebServices.classDbSearch] 117, 6, Overflow System.ServiceModel.FaultException`1[Omni.Sync.Crm.Sdk.Service.ErrorInfo]: [ServerError] [Error.DominoUtilityWebServices.classDbSearch] 117, 6, Overflow...


Back to Top