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Performance Counters in Riva On-Premise
In Riva On-Premise 2.4.43.37367 or higher, it is easy to configure performance counters. Performance counters provide valuable insight into the synchronization performance. Counters count sync events such as the creation of an...
Recommendations for Performance Tuning and Resource Planning for CRM Hosted on LAMP/WAMP
(Applies to Riva Cloud and Riva On-Premise.) Performance is always a concern. Sugar is highly scalable. When planning for system resources, some key aspects must be taken into account. Always follow the performance tuning...
Performance Tuning: Sugar - 1CRM (info@hand) - intelecrm - SuiteCRM
Background On occasion, a deployment of the Riva On-Premise server can cause so many Apache instances to be created on the Sugar host server that it utilizes all of the available memory. This results in an unusable Sugar server that...
Advanced Options to Control Riva Delete Polls for CRM Data
There is a solution if Riva consumes too many API calls or web service calls when sending queries to the CRM, asking if there are item deletions that need to be synced to Exchange. Advanced custom options are available to control the...
How to Reduce the File System Space that Riva Consumes
A customer reported that the Windows system hosting Riva ran out of file system space. Examination of the Riva transaction files revealed AddressBook.metadata files that exceed 100 MB and asked if those files could be regularly purged so...
Remove Obsolete Metadata from Riva-Synced Items
Advantages of removing obsolete metadata entries for a synced module: Improved performance. Reduced file system space used by Riva. Removing obsolete metadata: Removing metadata older than 90 days. In Riva 2.4.43.36784 or...
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