Prepare Sugar for Riva
Applies to Sugar 7+, including 8+. Sugar 4.5 through 6.x. IMPORTANT NOTICE: Sugar 6.3.2+ and 6.4.0 / 6.4.1 (all editions) are supported by Riva Cloud but require adjustments be made to the Sugar servers. For additional...
Create, Test, and Edit a Sugar Connection (Prior to Sugar 7.x)
This article applies to Sugar versions 4.5 through 6.x, which are SOAP-based. Tip: (Riva 2.4.48 or higher.) You can easily migrate a Sugar connection from SOAP to REST. (Riva 2.4.46 or higher.) To create a connection to Sugar 7.x or...
Configure “Use Impersonation” Support for Sugar Community Edition and SuiteCRM
Issue If the Riva Cloud Corporate sync logs or Riva On-Premise logs or service monitor report the following error, the SOAP sudo method is unavailable or the currently configured user is not an administrator. 2012-07-09...
Performance Tuning: Sugar - 1CRM (info@hand) - intelecrm - SuiteCRM
Background On occasion, a deployment of the Riva On-Premise server can cause so many Apache instances to be created on the Sugar host server that it utilizes all of the available memory. This results in an unusable Sugar server that...
Recommendations for Performance Tuning and Resource Planning for CRM Hosted on LAMP/WAMP
(Applies to Riva Cloud and Riva On-Premise.) Performance is always a concern. Sugar is highly scalable. When planning for system resources, some key aspects must be taken into account. Always follow the performance tuning...
Sugar: Switching from SOAP to REST? Adjust the Riva Sync
In Riva 2.4.46 or higher, REST connections to Sugar REST are supported. The Riva sync with Sugar does not require switching from SOAP to REST. Connections created for Sugar 6 or earlier are still supported, and it is still possible...
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