Riva CRM Integration - Documentation and Knowledge Base
Errors and Troubleshooting
Riva Insight: Error: [INVALID_FIELD_FOR_INSERT_UPDATE] Unable to Create/Update Fields on Creating Contacts
Issue in Riva Insight The following error appears in the Riva Insight panel when creating a contact or updating a field: Create failed. Error: [INVALID_FIELD_FOR_INSERT_UPDATE] Unable to create/update fields: Example_Namec. Please check...
Ensure That Refresh Token Policy Is NOT Set to "Immediately Expire Refresh Token"
To ensure that Refresh Token Policy Is NOT set to Immediately expire refresh token: In Salesforce, on the left side, in the search box, enter "manage apps" (without the quotation marks). In the left pane, under Manage Apps,...
Riva Insight OnPremise State Service Configuration
First Available In: Insight Server 2020.4+ OnPremise Audience: Riva Insight Administrators; Riva CET; Riva Success Riva Insight State Server Riva Insight 2020+ OnPremise now requires the user of a State...