Riva CRM Integration - Documentation and Knowledge Base
Install the Riva Insight Outlook Web Add-In
Install the Riva Insight Outlook Web Add-In
If you are an Office 365 administrator and want to install the add-in for the entire organization, user groups, or individuals, see Install the Riva Insight Outlook Web Add-In for Organization Users (Office 365 admins). To...
Install the Riva Insight Outlook Web Add-In for Organization Users (Microsoft 365 Admins)
Audience: Microsoft 365 administrators (Global Admins, Global Readers, Exchange admins, and Azure Application Admins) who want to install the add-in for the entire organization, user groups, or individuals. Starting with Riva Insight...
Install the Riva Insight Outlook Web Add-In from Your Outlook Client
Audience: End users who want to install the addin directly into Outlook Starting with Riva Insight 2022.3, the Outlook Web Add-in must deployed by an Office 365 administrator through the Office 365 Admin console. Refer to Install the...
Riva Insight Manifest Generator to obtain the URL to install the Outlook Web Add-in
When installing the Riva Insight Outlook Web add-in for your organization, - or - adding the Riva Insight Outlook Web add-in to your email client, - or - installing the Riva Insight Outlook Web add-in from Office 365 Mail or...
Outlook Web Add-in Permissions
Recent versions of the Outlook Web Add-in utilize the Graph API in order to communicate with mailbox items. When deploying or installing the Outlook Web Add-in for Riva Insight, you will be asked to grant mailbox permissions, allowing the...