Riva CRM Integration - Documentation and Knowledge Base
Scale Up with Multiple Riva Nodes
Riva Synchronization Platform: Overview and Scalability
Applies to Riva 2.4.42 or higher. Contents: Overview of the Riva Synchronization Platform Single-server configuration Multiple-server configuration Services Sync Service Node Global Sync Configuration Service ...
Settings Hierarchy and Overrides: Riva On-Premise
(Riva 2.4.43.37305 or higher.) When an instance of Riva executes, settings are loaded from various locations. These settings are applied in order of least precedence to those of greatest precedence. When the same setting is configured...
Configuring External Settings Files
Related Articles: Settings hierarchy and overrides. Configure advanced or custom options for a connection or sync policy. Riva settings files contain the following: advanced or custom options that are to be used by Riva nodes;...
Export and Import a Riva Sync Policy Migration Package
A migration package is a password-protected, zipped .riva file that contains the files required to move a policy or group of policies to a new Riva instance or server. This article applies to Riva 2.4.47 or higher. For Riva...
Configure Remote Management in Riva On-Premise 2.4.42 or Higher
For information, select these links: Benefits of using remote management. For assistance to configure remote management in Riva On-Premise 2.4.42 or higher, contact the Riva Success Team. How to use remote management in the...
Configure Sync Services for Remote Management (2.4.44 or Higher)
Note: This article applies to Riva On-Premise 2.4.44 or higher. For Riva 2.4.42 and 2.4.43, see Configure Sync Services for Remote Management (2.4.42 or 2.4.43). For Riva 2.4.41, see Configure synchronization services for Remote...
Configure Sync Services for Remote Management (2.4.42 or 2.4.43)
Note: This article applies to Riva On-Premise 2.4.42 or 2.4.43. For Riva 2.4.44 or higher, see Configure sync services for Remote Management (2.4.44 or higher). For Riva 2.4.41, see Configure synchronization services for Remote...
Configure Sync Services for Remote Management (2.4.41 Only)
Note: This article applies to Riva On-Premise 2.4.41. For Riva 2.4.44 or higher, see Configure sync services for Remote Management (2.4.44 or higher). For Riva 2.4.42 or 2.4.43, see Configure sync services for Remote Management (2.4.42...
Use Remote Management in Riva CRM Service Monitor
Benefits of Using Remote Management in Riva On-Premise 2.4.41 or Higher Remote Management provides the ability to monitor and control multiple sync policies from the Riva Service Monitor. Specifically, on the Remote Services tab of...
Load Factors for Sync Nodes in a Multi-Node Riva Deployment
In a multi-node deployment of Riva, it is possible to determine a load factor for each sync node. A node's load factor represents which fraction of users is going to be assigned to that sync node. Changing the load factors does not...
Remove a User "Permanently" from a Sync Node
Normally, in a multi-node Riva 2.4.42 or higher deployment, a user is permanently assigned to a sync node. If the user is removed from the sync policy and re-added to it, the user is re-assigned to the same sync node. This is called a...
RSS Maintenance: Snapshots and Cleaning Database
Riva On-Premise 2.4.44 or higher. Contents: Maintenance mode. Snapshots. Cleaning up the Global Calendar Management database. Riva Shared Service (RSS) Maintenance Mode (Riva On-Premise 2.4.44 or higher.) The following...
Enable Multi-Node Support for Active-Passive Riva Shared Service
Applies to Riva 2.4.45 or higher and only for the SQLite provider. To enable multi-node support for Active-Passive availability for the SQLite Provider: Start the Riva Manager application. On the menu bar, select Tools, and then...
Global Calendar Management: Modify Start Dates
Applies to Riva 2.4.42 or higher. Contents: Global Calendar Management Modify Start Dates Global Calendar Management Thee options define the date range for the GCM. Any appointments older than the...