Riva CRM Integration - Documentation and Knowledge Base

Enable Multi-Node Support for Active-Passive Riva Shared Service

Article ID: 1661
Last updated: 01 Feb, 2018

Applies to Riva 2.4.45 or higher and only for the SQLite provider.

To enable multi-node support for Active-Passive availability for the SQLite Provider:

  1. Start the Riva Manager application. On the menu bar, select Tools, and then choose Configure Remote Management.

  2. In the Configure Remote Management window that appears, in the left pane, under Services, select Global Sync Configuration or Global Sync Destination Registry.

  3. If, in the right pane, near the top, the Db Provider field is not set to System Data.SQLite, do not proceed.

  4. Lower in the right pane, select the Enable multi-node support for Active-Passive RSS check box.

Enable multi-node support for Active-Passive RSS

The check box is unavailable if, near the top of the pane, the Db Provider field is not set to System Data.SQLite.

For more information, contact the Riva Success Team.

Article ID: 1661
Last updated: 01 Feb, 2018
Revision: 4
Views: 4966