Riva CRM Integration - Documentation and Knowledge Base

Default Field Mappings for Exchange <> Sugar

Article ID: 848
Last updated: 19 Sep, 2023

The table lists the field mappings between Exchange and Sugar.


Exchange Field Name Sugar Contact Attribute Name
Naming Fields
First Name first_name
Last Name last_name
Notes description
Title salutation
Company Name account_name
Job Title title
Department department
AssistantName assistant
Birthday birthdate
Telephone Numbers
Primary Phone phone_work Note 1
Business Phone phone_work
Home Phone phone_home
Mobile Phone phone_mobile
Business Fax phone_fax
Assistant's Phone assistant_phone
Primary Address
Business Street primary_address_street
Business City primary_address_city
Business State/Province primary_address_state
Business Zip/Postal Code primary_address_postalcode
Business Country primary_address_country
Alternate Address
Home Street alt_address_street
Home City alt_address_city
Home State/Province alt_address_state
Home Zip/Postal Code alt_address_postalcode
Home Country alt_address_country
Email Addresses
Email email1
Email 2 email2


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Article ID: 848
Last updated: 19 Sep, 2023
Revision: 2
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