The online payment method provides a secure method of accepting credit card payments that will be billed monthly or annually. The online payment portal accepts Visa and MasterCard. Alternatively, you can use the credit card authorization form. Access to online payment information is limited to the Riva Cloud administrator.
To begin the online payment process:
You will be guided through the subscription purchase steps. If you enter a credit card number during the purchase steps, payment will be processed within the next 12 hours. During this time, you can administer your users as required.
For more information, watch our training video How to purchase Riva Cloud.
When you are done, the BILLING DETAILS menu selections become available on the My Account page. Scroll down for a screen shot.
Riva Online Payment Method
Audience: Riva Cloud administrators.
To access the Payment Method page:
If there is only one credit card defined, the default payment is automatically set. As soon as a second credit card is added, you must define the default payment method to ensure that the correct credit card is billed.
To set the default credit card:
You may need to update the expiration date on a credit card.
To update a credit card:
The online billing system validates the credit card before updating it on the list of valid payment methods.
Article ID: 574
Last updated: 06 Dec, 2018