Expose Riva Services to Monitoring Software

Riva Framework Services

Four Riva services can be exposed to typical Windows service monitoring solutions:

Each Riva service display name starts with the word 'Omni'. The service name can be identified by examining the properties of the applicable service.

Riva On-Premise Services

Riva 2.4.42 or higher.

In Riva 2.4.41 or earlier, the following Riva On-Premise services may be installed.

• Service Display Name: Omni Riva (CRM Agent for Exchange)
  • Service name: Riva_Service_CrmAgentEx
  • Used by Riva CRM Agent for Exchange.
• Service Display Name: Omni Riva (CRM Agent)
  • Service name: Riva_Service_CrmAgent
  • Used by Riva CRM Agent for GroupWise.

Riva Managed Applications / Identity Integration Services

The following Riva Managed Application and Identity Integration services may be installed:

• Service Display Name: Omni Riva (Event Monitor)(new)
  • Service name: Riva_Service_Monitor
  • Used by Riva Managed Application - Secure Distribution Lists.
• Service Display Name: Omni Riva (IIAgent)
  • Service name: Riva_Service_IIAgent
  • Used by Riva Identity Integration - GroupWise for Active Directory.