To create an intelecrm CRM connection:
If you are using Riva Cloud Corporate, ensure that you have followed this procedure: Prepare Sugar or intelecrm for Riva Cloud Corporate.
Log in to https://www.rivacloud.com.
On the Get Started page, select Configure your CRM.
On the list of CRMs that appears, select the intelecrm logo.
Obtain the following information from your CRM administrator and enter it:
Your user name and password.
Address: The website link to log in to the intelecrm website console, for example https://crm.mycompany.com.
Riva Cloud attempts to connect to your intelecrm account with the credentials and connection information that you have provided.
Do one of the following: