To create a 1CRM (info@hand) CRM connection:
Log in to https://www.rivacloud.com.
On the Get Started page, select Configure your CRM.
On the Select a supported CRM page, select 1CRM.
Obtain the following information from your CRM administrator and enter it:
Your user name and password.
Address: The website link to log in to the 1CRM (info@hand) website console, for example https://crm.mycompany.com.
The Riva Cloud service attempts to connect to your CRM account with the credentials and connection information that you have provided.
Do one of the following: