Create a 1CRM (info@hand) CRM Connection: Riva Cloud

Article ID: 273
Last updated: 14 Nov, 2017

To create a 1CRM (info@hand) CRM connection:

  1. Log in to

  2. On the Get Started page, select Configure your CRM.

  3. On the Select a supported CRM page, select 1CRM.

  4. Obtain the following information from your CRM administrator and enter it:

    • Your user name and password.

    • Address: The website link to log in to the 1CRM (info@hand) website console, for example

  5. Select Save.

    The Riva Cloud service attempts to connect to your CRM account with the credentials and connection information that you have provided.

  6. Do one of the following:

    • If the connection setup is successful, select OK. The CRM connection is added to your Riva Cloud account.
    • If you experience issues, contact the Riva Success Team.

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Article ID: 273
Last updated: 14 Nov, 2017
Revision: 5
Views: 7089
Comments: 0
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