Riva CRM Integration - Documentation and Knowledge Base

Riva On-Premise 2023.1 Release Notes (2022.Dec.12)

Article ID: 2396
Last updated: 02 May, 2023

These release notes provide a quick overview of what is new in the following release:

Release version: 2023.1.8.9834
Release date: 2022.Dec.12
Update procedure: How to update Riva
Manual update procedure: How to update Riva from a ZIP file
Free trial: Schedule a consult.

What's New in This Release

  • Microsoft Graph
    • New! Graph Sync Functionality
  • Oracle Sales Cloud (OSC) + Gmail Sync
  • Calendar Sync Optimization
  • Sugar 12

Microsoft Graph

  • Riva has been closely following the updates being made for Microsoft Graph and would like to understand your needs to further build and support Graph connection for our customers. 
  • If this is something that interests you, please reach out to get started. 

New! Graph Sync Functionality

  • Graph - Updated the Microsoft Graph Client Library to latest versions
    • Microsoft.Graph.Core 2.0.14

    • Microsoft.Graph 4.49.0

  • Graph - Implemented the Calendar cancel appointment functionality. Click here to learn more.

  • Oracle Sales Cloud (OSC) + Gmail Sync
    • Bi-directional Calendar sync
    • Uni-directional Contact sync (OSC>Gmail)
  • Calendar Sync Optimization
    • Better handling of recurring appointments
    • Optimized the Global Calendar Maintenance database
    • 20% Decrease in sync time for recurring appointment creates and updates
  • Sugar 12
    • Riva is compatible with Sugar 12
    • Please contact us, the Riva Sugar connection will require an update upon migrating to Sugar 12
Article ID: 2396
Last updated: 02 May, 2023
Revision: 5
Views: 0