Riva CRM Integration - Documentation and Knowledge Base

Deprecated: Riva Insight OnPremise ASP.NET State Service

Article ID: 2387
Last updated: 24 Feb, 2023
First Available In: Insight Server 2020.4+ OnPremise
Audience: Riva Insight Administrators; Riva CET; Riva Success

The ASP.NET State Service has been deprecated starting with Riva Insight Server 2022.4.86034 OnPremise

Riva Insight State Server

  • For Riva Insight 2022.4.86034 OnPremise, Riva insight was updated to use an Asynchornous State Service. 
  • As the asynchronous State Service is not supported by the ASP.NET State Service, Riva Insight has deprecated the use of the ASP.NET state service.
  • For Insight 2022.4.86034+, please ensure that you update your install to use the Redis State Service.

How To: ASP.NET State Service as a State Server

  • Under the Services Control Panel (services.msc) ensure the "ASP.NET State Service" service has the "Startup type" set to "Automatic" and has been started
  • For Insight 2022.5+ 
  • Update the webSessionManagement.xml under {InsightApp}\Insight\ to the following:
<sessionState mode="StateServer"/>
  • In the Insight web.config, ensure the following is commented out:

<!--
<remove name="Session" />
<add name="Session" 
  type="Microsoft.AspNet.SessionState.SessionStateModuleAsync, 
  Microsoft.AspNet.SessionState.SessionStateModule, 
  Version=1.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" 
  preCondition="integratedMode" /> 
-->

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Article ID: 2387
Last updated: 24 Feb, 2023
Revision: 3
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