Riva CRM Integration - Documentation and Knowledge Base

Riva On-Premise 3.6.64 Release Notes (2021.Jan.15)

Article ID: 2156
Last updated: 18 Jan, 2021

These release notes provide a quick overview of what is new in the following release:

Release version: 3.6.64.25681
Release date: 2021.Jan.15
Update procedure: How to update Riva
Manual update procedure: How to update Riva from a ZIP file
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What's New in This Release

Salesforce: enhanced reporting of Riva's API usage

Now, in Riva, you can configure the Salesforce API Usage Last 7 Days report to display the number of API calls per user per ClientID. The data is rolled up into the per-app calls and per-policy calls.

To configure the enhanced reporting on Riva's API usage, contact the Riva Success Team.

Exchange: Riva now supports OAuth connections that have no client secret (and no certificate)

Background: In the Azure OAuth flow, the client secret may or may not be required, depending on the use case.

For Riva On-Premise deployments that are using an OAuth app without a client secret, you can

  • create an Office 365 OAuth connection without a client secret (and without a certificate); and
  • edit an Office 365 OAuth connection to remove its client secret.

Microsoft Dynamics CRM: OAuth connections now support the Global Discovery Service

When creating a connection:

  • In the Microsoft Dynamics CRM Wizard, when Dynamics 365 OAuth Client Secret is selected, the default Address below Microsoft CRM Online for Office 365 / Live ID Address is Microsoft Dynamics CRM - Global Discovery.
  • Notes:

Fixed defect

Fix resulting in a small performance gain:

  • Defect: Some hidden files used by Riva in syncing mailboxes were saved every hour, whether there had been changes or not, which caused excess entries in the sync logs.
  • Fix: Now, the files are saved only if there have been changes, to a maximum of once every 24 hours.

Article ID: 2156
Last updated: 18 Jan, 2021
Revision: 18
Views: 0