Riva Cloud 2019.3 Release Notes

Article ID: 1885
Last updated: 03 Apr, 2019

The Riva Cloud release notes list what is new in this release:

Release version: 2019.3
Release date: April 3, 2019

What's New: Metrics for Riva Cloud Corporate

In Riva Cloud Corporate, the Dashboard now displays aggregate metrics for the active users:
 

  • Active Users: the total number of users who were enabled to sync and part of an active policy, on the previous calendar day.

    • Note: This number is less than the number of licensed users if some licensed users were not enabled to sync that day.

  • Users with Errors: the total number of users who had any type of error and/or warning, for example email and/or CRM connection errors, on the previous calendar day.

    • Note: A warning does not prevent syncing an item or user.
    • To view errors and warnings, refer to the sync logs.
       
  • Total Items Synced: the total number of items created, updated, deleted, or otherwise changed by Riva for all active users on the policy, on the previous calendar day.

  • Average Sync Duration: the average duration in m:ss (minutes:seconds) of the sync cycles that took place on the previous calendar day.

    • Note: This metric excludes the duration of cycles that were manually initiated by an admin.



Article ID: 1885
Last updated: 03 Apr, 2019
Revision: 5
Views: 59
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