Exchange Universal Change Detection (Exchange UCD)

Applies to Riva On-Premise 2.4.42 or higher.

Brief Overview of Exchange UCD

• Recommended for large Riva-Exchange deployments.
• Recommended for most Riva-Office 365 deployments.
• When Exchange UCD is configured in a sync policy, Riva subscribes to Exchange notifications for changes to the mailboxes being synchronized.
• The Exchange UCD process collects the Exchange notifications to collect a list of mailboxes with outstanding changes. Riva then synchronizes those mailboxes.
• The benefit is that Riva does not need to poll EWS for changes that occur in each mailbox every sync cycle: using Exchange UCD can significantly reduce systems resource usage and increase the scalability targets.
   

Configure Exchange UCD

1. Configure a sync policy for Exchange UCD as follows:

   1. Start the Riva Manager application. On the menu bar, select Policies. In the right pane, double-click the policy to configure for UCD.

   2. In the Edit CRM Synchronization Policy window that appears, in the left column, select the Advanced Options tab.

   3. Near the bottom of the Advanced Options page, select Universal Change Detection.

   4. In the Universal Change Detection (UCD) window that appears, read the introduction, select the Enable Mail UCD check box, and configure the Mail UCD settings.

   5. Select OK, and then select Save.

2. Configure the Notification Type.

3. To use UCD in a multi-node Riva deployment, do as follows:

   1. Start the Riva Manager application. On the menu bar, select Tools, and then choose Configure Remote Management.

   2. In the window that appears, in the left pane, under both Services and Clients, configure the Change notification settings.

   3. If you have configured the Notification Type to be Push, then under Services, configure the Ews Push Notification Listener settings.

For more information, contact the Riva Success Team.