By default, Riva 2.4.40+ automatically filters out GroupWise appointments whose subject line starts with "Anniversary:" or "Birthday:", so that they are not synced to the CRM.
The filtering is configurable.
To disable the filter
Apply the following advanced custom option to the GroupWise (Legacy) and/or GroupWise SDK connections:
GroupWise.Appointment.IgnoreAllBirthdayAndAnniversary = False
Note: The filter, by default, is set to True.
By default, the words that trigger the filter are "Anniversary:" and "Birthday:". Either word or both can be changed. The word can be replaced with a multi-word expression.
To change "Anniversary:" and/or "Birthday:"
Apply one or both of the following advanced custom options to the GroupWise (Legacy) and/or GroupWise SDK connections:
GroupWise.AnniversaryAppointment.Subject.StartWith = [word(s) instead of "Anniversary:"]
GroupWise.BirthdayAppointment.Subject.StartWith = [word(s) instead of "Birthday:"]
Example: A French company may like to change "Birthday:" to "Anniversaire de naissance:".
GroupWise.AnniversaryAppointment.Subject.StartWith = Anniversaire de naissance:
- Riva On-Premise 2.4.40+ for GroupWise (Legacy) and GroupWise SDK